There are many situations to deal with as a leader in a business environment. One such situation is when a top performer suddenly becomes disengaged from her work for no apparent reason.
It’s never good when any team member is no longer engaged. Momentum is lost, morale will suffer and team performance will fall short of its potential.
So, what’s the solution? Fire her? Disengage from her? Have a sincere conversation to figure out the source of the problem? The first option will be the way to go in some circumstances. The second option is the worst solution because it exacerbates the problem and a good leader should always be engaged with their team. Trying to get to the source of the issue is the best solution. It may turn out that there is no resolution, but at least the path forward will become clear.